Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
| bugreporting [2017/04/16 21:32] – dondarkness | bugreporting [2025/12/25 21:01] (current) – mrsspectrum | ||
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| Line 9: | Line 9: | ||
| * Clear cache | * Clear cache | ||
| * Clear cookies | * Clear cookies | ||
| - | * Update your stats manually first if you experience a bug with missing stats / OCR | ||
| * Make sure you are using the latest app version (update app) | * Make sure you are using the latest app version (update app) | ||
| - | Most of the time its just this stuff that makes the most problems. | + | Most of the time it' |
| - | **For the best support, we need the following data from you** \\ Phone model, OSversion, APP version, Screen Resolution, Ingress Agent Name | + | **For the best support, we need the following data from you** \\ Phone model, OSversion, APP version, Ingress Agent Name |
| - | + | ||
| - | Use the link provided in the Email if you have a OCR failure or use the buttons “Bad OCR” in the App (at the update screen) | + | |
| **If you have any sort of special errors** | **If you have any sort of special errors** | ||
| Line 23: | Line 20: | ||
| DonDarkness | DonDarkness | ||
| - | |||
| - | [[https:// | ||
| [[https:// | [[https:// | ||