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supportsystem [2017/04/16 21:13] – dondarkness | supportsystem [2019/11/03 12:47] (current) – dondarkness | ||
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If you have any technical problems with TheGrid, that you can't solve on your own , please get in touch with us via our [[https:// | If you have any technical problems with TheGrid, that you can't solve on your own , please get in touch with us via our [[https:// | ||
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+ | {{ : | ||
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+ | **Before you submit an Error Report** | ||
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+ | Please make sure your Bug is a REAL TheGrid problem. | ||
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+ | * Restart Phone | ||
+ | * Close Browser | ||
+ | * Clear cache | ||
+ | * Clear cookies | ||
+ | * Update your stats manually first if you experience a bug with missing stats / OCR | ||
+ | * Make sure you are using the latest app version (update app) | ||
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+ | Most of the time its just this stuff that makes the most problems. | ||
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+ | **For the best support, we need the following data from you** \\ | ||
+ | Phone model, OS version, APP version, Screen Resolution, Ingress Agent Name | ||
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+ | **If you have any sort of special errors** | ||
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+ | <font 14px/ | ||
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+ | DonDarkness | ||
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+ | [[https:// | ||