Differences
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| Both sides previous revision Previous revision Next revision | Previous revision | ||
| supportsystem [2017/04/16 21:29] – dondarkness | supportsystem [2019/11/03 12:47] (current) – dondarkness | ||
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| If you have any technical problems with TheGrid, that you can't solve on your own , please get in touch with us via our [[https:// | If you have any technical problems with TheGrid, that you can't solve on your own , please get in touch with us via our [[https:// | ||
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| + | {{ : | ||
| **Before you submit an Error Report** | **Before you submit an Error Report** | ||
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| **For the best support, we need the following data from you** \\ | **For the best support, we need the following data from you** \\ | ||
| Phone model, OS version, APP version, Screen Resolution, Ingress Agent Name | Phone model, OS version, APP version, Screen Resolution, Ingress Agent Name | ||
| - | |||
| - | Use the link provided in the Email if you have a OCR failure or use the buttons “Bad OCR” in the App (at the update screen) | ||
| **If you have any sort of special errors** | **If you have any sort of special errors** | ||
| Line 26: | Line 26: | ||
| DonDarkness | DonDarkness | ||
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| - | [[https:// | ||
| [[https:// | [[https:// | ||