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supportsystem [2017/04/16 21:29] – dondarkness | supportsystem [2019/11/03 12:47] (current) – dondarkness | ||
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If you have any technical problems with TheGrid, that you can't solve on your own , please get in touch with us via our [[https:// | If you have any technical problems with TheGrid, that you can't solve on your own , please get in touch with us via our [[https:// | ||
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**Before you submit an Error Report** | **Before you submit an Error Report** | ||
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**For the best support, we need the following data from you** \\ | **For the best support, we need the following data from you** \\ | ||
Phone model, OS version, APP version, Screen Resolution, Ingress Agent Name | Phone model, OS version, APP version, Screen Resolution, Ingress Agent Name | ||
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- | Use the link provided in the Email if you have a OCR failure or use the buttons “Bad OCR” in the App (at the update screen) | ||
**If you have any sort of special errors** | **If you have any sort of special errors** | ||
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DonDarkness | DonDarkness | ||
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- | [[https:// | ||
[[https:// | [[https:// | ||